The Dark-Eyed Mistress of Sweet, Sweet Pain (jenni_the_odd) wrote,
The Dark-Eyed Mistress of Sweet, Sweet Pain
jenni_the_odd

  • Music:

My shining moment is STILL working the phrase "No one expects the Spanish Inquisiton!" into a call.

Today, we watched a painful video with horrible acting that leads us to believe the following:
  • [Big Bank Whose Logo Is A Stagecoach] hires very stupid people
  • White people are always doing something wrong and/or very stupid.
  • Every business interaction is multiracial. ALWAYS.
  • The... way... to... make... sure... your... employees... understand.... you.... is.... to... talk... very.... slowly......

    I love our current trainer. Our last one was a dingus who had no clue what he's doing, but this guy not only has actual experience in what he's teaching us, but has the dencency to tell us the truth about how really, we're getting tossed out on the phones with little preparation. He's also very, very cynical. :D

    Still trying to figure out why CuteGeekJohn puts up with me - he's very tolerant of my rather annoying nature. I expect he'll snap and kill me eventually.
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